Quality Assurance

Quality products ensure better health and safety for consumers.


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Quality Control

For genuine infrastructures and environmental protection, fullfill the product requirements.
Pre - shipment verification

ZBS ensures imported products comply with the developed Zanzibar and International Standards.

Product Certification
The quality of products depends on the frequent inspection conducted in the manufacturing premises.


The good art of laboratory, equipment and devices build confidence to traders, consumers and stakeholders.
Training and Consultancy
With full enthusiasm, ZBS is dedicated to grow together with all stakeholders.



In implementation of its duty, the ZBS is desirous of introducing two Import Inspection Schemes.

                i.        Pre-export Verification of Conformity to Standards system (PVoC).

                ii.        Destination Inspection (DI).

1). Pre-export Verification of Conformity to Standards system (PVoC) Scheme.

Pre-export Verification of Conformity to Standards (PVoC) is a conformity assessment procedure used to verify that products to be imported to the country of destination are in conformity with the applicable national standards or approved international or foreign standards before shipment.

Summarised Procedures for PVoC

  1.      1. Inspection Order: Request for Certificate (RFC)

          A Request for Certification containing details of the intended importation is submitted by the exporter to ZBS service provider (PVoC partner) for each transaction subject to the PVoC programme.

2. The service provider in the region of supply sends a notice to the     exporter     requesting when/where the goods will be ready for       inspection with the following information:

a)    Technical details of the products,

b)   Available conformity documentary evidence, such as:

Ø  Third party Certificate of Conformity to relevant standards (Zanzibar or International standards)

Ø  Third party Test reports.




A.   Documentary Check:

The service provider evaluates all the information provided by the    exporter to verify whether the product complies with the required      standard. If insufficient proof of conformity, samples will be taken for    control testing in an accepted laboratory.

B.   Physical Verification:

 The objective of the physical verification is to ensure that:

Ø  The goods to be shipped are those identified in the documentary checks;

Ø  The goods are in compliance with the relevant Standards;

Ø  The goods are in compliance with the importer’s inspection order.

Ø  If in any doubt, the inspector will take samples for control testing in an accepted laboratory. Critical non - conformities will result in a rejection of shipment and Non-Conformity Report issuance.

C.   Certificate of Conformity issuance:

With satisfactory inspection report, conformity documents and/or laboratory control test reports, the service provider evaluates the compliance of the products with the required Standards. If full compliancy is established, a Certificate of Conformity (CoC) is issued.

  1.      3. CoC Collection:

 The exporter or the importer can collect the CoC from the service provider.

  1.       4. The importer brings the CoC to ZBS Import Inspection Office to be authenticated.
  2.       5. The authenticated CoC is used to clear the consignment with Tanzania Revenue Authority (TRA).

Routes under PVoC Schemes for obtaining CoC.

There are three (3) routes under which importers can obtain certification of their imports. These routes are as follows:

1. Route A - Occasional exports:

Under this route, the registration of products/exports is not       required. Such products are tested or inspected prior to shipment and thereafter the     CoC is issued.

2. Route B - Frequent exports:

Under this route, products are required to be registered. Random testing    of products and random pre-shipment inspection are effected before the CoC is issued.

3. Route C - Frequent exports and high volume manufactured products:

  Exports under this route require licensing which is reviewed from time to    time. Products are frequently tested at random before the CoC is issued to the exporter.

Pre-shipment inspection fees (PVoC fees):

Route A: 0.53 per cent of FOB imports value subject to a minimum of US$250.00 and  a maximum of US$3,000.00.

Route B: 0.45 per cent of FOB imports value subject to a minimum of US$250.00 and a maximum of US$3,000.00.

Route C: 0.25 per cent of FOB imports value subject to a minimum of US$250.00 and a maximum of US$3,000.00.



2.) Destination Inspection Scheme (DI).

Destination Inspection is a conformity assessment procedure used to verify that products imported to Zanzibar are in conformity with the applicable national standards or approved international or foreign standards.



Summarised Procedures for DI Scheme.

1.   Any importer of products which is not in PVoC product list, shall at least one week before the arrival of the import shipment, apply to the Bureau for Batch Certificate.

2.   The importer shall pay the applicable fee for Batch Certificate and attached the following documents:

·         A non-refundable application fee,

·         Transport, boarding and lodging costs of the Bureau’s     Inspector during inspection and sampling of the consignment,

·         Testing fees which include all expenses pertaining to testing of samples by the Bureau or any other accredited laboratory, as clearly shown in the schedule of testing fees available from the Bureau; and

·         Batch certificate fee or fees equivalent to 0.2% of the Freight on Board (FoB) value which covers guarantee cost as well as random market surveillance samples after release of the consignment to the market.

3.   The ZBS inspector conducts physical inspection and collects samples randomly or as per the relevant standard. Where possible economic sampling is done. The inspector shall institute professional judgement in performing the type, range and volume of inspection activities.

4.   Inspector submits samples and inspection report (filled inspection form) to the Head of Inspection. The officer on duty registers the submitted samples and fills in the test request form before sending the samples to the Testing and Calibration Section. In most cases, the requested test parameters are mainly the critical parameters.

5.   The officer in charge of Destination Inspection receives test report from the Testing and Calibration Section. The test report is reviewed and the officer in charge recommends grant of batch certificate to Head of Inspection if the product has passed the tested parameters. If the test report shows that the product failed some tested parameters, the officer forwards the test report to Head of Inspection for decision to reject. If the failures are significant and critical the Head of Inspection instructs the officer to prepare rejection letter.

Destination Inspection (DI) Fees:

a) Application fees of TShs.10, 000.00 per imports batch.

b) Inspection fees of TShs. 50,000.00 per consignment.

c) Testing fees that will vary depending on product.

d) Batch Certificate fees equivalent to 0.2% of free on board (FOB) imports value.

Objectives of Import Inspection.

The objectives of ZBS to establish Import Inspection are:

     ·         To ensure that goods to be imported comply with the required standards before leaving the exporting countries.

     ·         To prevent shipment of counterfeit and substandard products.

     ·         To ensure public health and safety while consuming the imported products.

    ·         To ensure that there is efficiency in the clearance of goods and hence facilitating trade through ports and customs.

     ·         To ensure that local industries are protected from unfair competition of substandard imports.

     ·         To ensure the environment is protected from substandard imports.